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One voucher code can be used per order, shipping is weight based even if we would combine items into one order you will still need to pay the same amount of postage as it costs us the same to send one or 2 (or more) parcels to the same address.
Thank you for understanding.
For shipping cost, please check the promotions fine print, this is included in every promotion fine print.
Orders usually arrive within 9-14 working days with standard delivery from date of ordering. Exceptions are orders purchased with tracking these are arriving on an average of 7-9 working days.
Exceptions are orders purchased with tracking these are arriving on an average of 7-9 working days. You will need to pay for these, as standards orders sent non-tracked.
Sometimes it can take up to 20 working days for certain areas, unfortunately, we don’t have control over how long customs takes to release the items, nor local postal services to deliver, and we request our customers to allow the maximum time for their item to be delivered.
Please note we offer priority processing with standard non-tracked post and priority processing with the tracked delivery both at the additional cost at checkout.
If you are still having problems redeeming please send over your voucher code when contacting us again.