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How to redeem my voucher?

PLEASE NOTE, VERY IMPORTANT TO USE YOUR CODES CORRECTLY.

ONE CODE IS ONLY VALID ONCE.

IF YOU TRY TO USE A CODE MULTIPLE TIMES THIS WON'T BE ACCEPTED AND CAN CAUSE DELAYS TO YOUR ORDER. 




Please follow these steps to redeem your voucher: 

1. Please register an account and log in to the website on https://personalisedgiftsmarket.co.uk /index.php?route=account/login

2. Enter the Name you wish to have on the item. Make sure this is correct as any amendments can delay your order - we process all orders on the same day so if you made a mistake it's likely that's how you will receive your item, so make sure this is correct.

3. Add the item to the cart. 

4. You should see a notification in the right-hand-side corner Success: You have added Item to your shopping cart!

5. Click Checkout in this notification message. (just click the cart icon if the message disappeared and click Checkout

6. On the Checkout page, Enter your billing and delivery address.

7. Enter your coupon code - make sure you enter exactly as you have received it and don't include any spaces or special characters unless its part of the code. 

8. Click Apply coupon

9. Your total should be reduced by the items cost price, plus shipping. If shipping is incorrect please choose the correct shipping from the options under Shipping Method - tracking and priority processing available at extra cost. 

10. Please click estimate shipping, this will be added to the order, this is the amount you should be paying if you did everything correctly.

11. Accept the Terms & Conditions

12. Confirm your order

13. Your order has been placed message comes up!

14. You will receive an email confirming your order details. 

 

 

Troubleshooting:

If you get the message Warning: Coupon is either invalid, expired or reached its usage limit! 

it is likely because: 

1. You are not logged in to your account. Make sure you are registered and logged in to Personalised Gifts Market’s

2. You have used your voucher code already

3. Your voucher code is incorrect or includes spaces or special characters

 

Please note vouchers are valid for the specific item only.

Any additional item in your cart will be charged full price including shipping.